Overview
The Know yourself to manage better course is a two-day training in self-awareness, aimed at managers and supervisors. Your organisation commissions it from Excelia Business School's Executive Education Centre, in-company and on quotation. It draws on the Process Communication Model® (PCM), which makes it possible to understand personalities better and to adapt your management.
Why choose the Know yourself to manage better course?
Because it starts with you. By discovering your own PCM profile, you understand where your communication reflexes come from, then you learn to make use of them in your management to improve communication, motivation and the management of your teams.
The PCM then provides the key to reading other people: recognising each person's personality allows you to adapt your way of managing to their needs, and to strengthen both your interpersonal impact and your managerial stance.
What self-awareness changes in your team
Once your profile is identified, your communication adjusts to each team member, based on what you know about your own way of functioning. Motivation is mobilised rather than decreed, and you approach tense situations better able to read what is going on in the other person.
Two days to leave with operational levers
Face-to-face, you alternate between practical workshops and concrete practical scenarios, then you build your personalised action plan. You leave with this plan to develop your management, boost collective performance and deploy smoother and more constructive communication. In addition, our article on the main management styles offers a first reference point to place your style.
The skills targeted
The course aims to:
- identify your PCM profile
- decode the different personality types
- adjust your managerial style
- meet the psychological needs of your team members
- mobilise motivation and energise your teams
- anticipate tense situations and establish a harmonious working climate
To work in more detail on team leadership and meetings, Excelia Business School also offers a course on leading your team and running effective meetings.
Curriculum
The Know yourself to manage better course is devoted to self-awareness and management. Spread over 14 hours face-to-face, it draws on the Process Communication Model® (PCM) to work on the quality of your relationships and your stance as a manager. It is offered in-company.
How you learn
Five methods combine to take you from theory to your own practice:
- theoretical and conceptual input
- self-discovery and analysis of your PCM profile
- practical workshops and interactive exercises
- concrete practical scenarios
- building a personalised action plan
Three sequences, from your profile to your action plan
The programme's three sequences unfold below, in order: first your profile and other people's, then your management style, and finally motivation and the action plan that will follow you day to day.
Identify your profile and decode personalities
Identify your PCM profile, decode the different personality types and get involved in practical workshops to better handle your interviews, your meetings and stress management day to day. You come away with your profile identified and reference points for recognising other personalities.
Module titles
- Identify your PCM profile
- Decode the different personality types
- Practical workshops applied to interviews and meetings
Adjust your managerial style
Develop your communication skills by learning to adjust your managerial style, to meet the psychological needs of your team members and to energise your teams. Your management style is fine-tuned team member by team member, according to what each one needs.
Module titles
- Develop your communication skills
- Adjust your managerial style
- Meet the psychological needs of your team members
- Energise your teams
Mobilise motivation and build your action plan
You will know how to mobilise motivation, anticipate tense situations and establish a harmonious working climate thanks to interactive exercises, concrete practical scenarios and the building of a personalised action plan. The sequence ends with your personalised action plan, to be put into practice in your team.
Module titles
- Mobilise motivation
- Anticipate tense situations
- Establish a harmonious working climate
- Build your personalised action plan
Funding
The Know yourself to manage better course is delivered in-company, on quotation, over two days face-to-face.
How to fund it
Two schemes make it possible to fund it:
- the skills development plan, drawn on by your company
- an OPCO (skills operator), approached by your company
What your company gains from it
An organisation that trains its supervisors in self-awareness gives them shared reference points: trained supervisors recognise their team members' personalities in the same way, adapt the way they communicate to each person, give their teams momentum and contribute to a more stable working climate. For a pathway designed entirely around your organisation, Excelia Business School also offers tailor-made in-company training.
At Excelia Executive Education, we offer personalised support to help every profile — company, employee, self-employed person or public sector employee — to make their training projects a reality by drawing on the most suitable funding schemes.
FAQ
What is the Process Communication Model® (PCM)?
The Process Communication Model® (PCM) is a communication model that helps you to recognise the different personalities and to take them into account in your management. It provides the common thread of the Know yourself to manage better course, from discovering your own profile to building a personalised action plan.
Do you discover your PCM profile during the Know yourself to manage better course?
Yes: the first objective targeted is to identify your PCM profile, which is worked on through self-discovery and then through analysis of that profile.
How does knowing yourself better change the way you manage your team?
Understanding your own profile makes it possible to use it in your management: the way you communicate, motivate and supervise is improved as a result. This is the course's second objective, once the PCM profile has been discovered.
How do you adapt your communication to different personality types?
It comes down to two steps: identifying which personality type you are dealing with, then adjusting your management style to what each team member needs. In the Know yourself to manage better course, these two steps are worked on with the PCM, through practice.
How does the Process Communication Model® help to mobilise a team's motivation?
Drawing on the PCM, the course teaches you to mobilise motivation, to see tense situations coming and to establish a harmonious working climate, thanks to interactive exercises and a personalised action plan.
Admissions
Target audience
- Anyone in charge of managing or supervising teams who wishes to improve their communication and their understanding of interpersonal dynamics through the PCM approach.
Prerequisites
- No prerequisites required.
