Is the Leading your team and running effective meetings course aimed at managers in hospitality and catering?

Yes, the audience for the Leading your team and running effective meetings course is new and experienced managers in hospitality and catering. No prerequisites are required.

Does the Leading your team and running effective meetings course also cover leading the team day to day?

Yes, leading and mobilising your team day to day is one of the objectives of the Leading your team and running effective meetings course. It covers how to unite people around day-to-day priorities, spot weak signals and value what works.

Does the Leading your team and running effective meetings course cover bringing a team member back on track?

Yes. Handling difficult situations in the team and bringing people back on track with the right touch is among the skills targeted by the Leading your team and running effective meetings course. Bringing people back on track, when it is necessary, is worked on in practical scenarios.

Do managers leave with an action plan at the end of the Leading your team and running effective meetings course?

Yes, the Leading your team and running effective meetings course provides individual recommendations and an action plan, in addition to the individual tests and self-assessments. It also offers operational tools and field-focused support.

Leading your team and running effective meetings

Contact

The Leading your team and running effective meetings course is training in running meetings and in team leadership: for two days, face-to-face, you learn to unite your team members through useful and mobilising meetings. The audience indicated is new and experienced managers in hospitality and catering. This course is commissioned by your organisation, in-company and on quotation, from Excelia Business School's Executive Education Centre.

Why choose the Leading your team and running effective meetings course?

The course aims to strengthen the cohesion, performance and engagement of a team in demanding operational environments. Rather than multiplying meetings, it works on how to prepare them, structure them and lead them, so that every collective session serves to unite.

You clarify your managerial stance, the structure of your collective sessions and the methods that make it possible to unite people around day-to-day priorities.

Meetings that mobilise your team

Beforehand, you learn to prepare and structure a meeting and to identify the roles and responsibilities of each of the stakeholders. During the meeting, you adapt the way you lead to the personalities present; day to day, you spot weak signals and value what works.

Two days for new and experienced managers alike

The course lasts two days, or 14 hours, face-to-face, with an active and participative pedagogy made up of practical scenarios, practical exercises and individual self-assessments. If conflicts are your priority, a related course makes it possible to resolve conflict situations within your team.

The skills targeted

The course aims to:

Know yourself and communicate effectively
Identify their communication style and their reflex behaviours under stress
Prepare and structure an effective meeting
Identify the roles and responsibilities of each of the stakeholders
Lead and mobilise your team day to day
Adapt the way you lead to different personalities and contexts
Handle difficult situations in the team and bring people back on track with the right touch
Apply tools and methods to improve the quality of meetings and of team leadership

You leave with individual recommendations, an action plan and concrete levers to structure your meetings, strengthen team spirit and improve the quality of experience, for team members and customers alike.

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Key program points

Degree : Training certificate
Admission : No prerequisites required.
Format : On-campus
Study format : 2 days - 14 hours
Language : French

The course runs over 2 days, or 14 hours, face-to-face. Entirely dedicated to team leadership and to running effective meetings, it is offered in-company.

How you learn

Five teaching methods structure these two days:

Theoretical input and course materials
Individual tests and self-assessments
Practical scenarios and practical exercises
Individual recommendations and action plan
Active and participative pedagogy

A PCM personality profile can be added as an option to this course: the Know yourself to manage better course makes this profile its subject.

Three sequences, from your stance to the team dynamic

The programme starts from your managerial stance and your collective sessions, moves on to preparing mobilising meetings, then ends on the day-to-day collective dynamic, from spotting weak signals to bringing people back on track. Each sequence unfolds below, with its headings.

Clarify your stance and structure your collective sessions

Clarify your managerial stance, structure your collective sessions and make concrete methods your own to unite your teams around day-to-day priorities and make the organisation of the service smoother.

You come away with a clear stance towards your team and collective sessions organised around day-to-day priorities.

Module titles

The managerial stance
The structure of collective sessions
Methods to unite people around day-to-day priorities
The smooth organisation of the service

Prepare and lead mobilising meetings

Develop your interpersonal skills by learning to prepare and lead mobilising meetings, to adapt your communication to different personalities and to handle delicate situations with the right touch.

Each stakeholder thus knows what is expected of them, and the way you lead adjusts to the personalities present.

Module titles

The preparation and structure of a meeting
The roles and responsibilities of the stakeholders
Adapting your communication to different personalities
Handling delicate situations

Drive a collective dynamic day to day

You will know how to drive a collective dynamic, spot weak signals, value what works and bring people back on track when necessary, thanks to practical scenarios, operational tools and field-focused support.

During the practical scenarios, you practise spotting a weak signal, recognising what works and bringing people back on track when it is necessary.

Module titles

Leading the team day to day
The weak signals to spot
Valuing what works
Bringing people back on track, when it is necessary

Is the Leading your team and running effective meetings course aimed at managers in hospitality and catering?: Yes, the audience for the Leading your team and running effective meetings course is new and experienced managers in hospitality and catering. No prerequisites are required.
What do you work on regarding the preparation of meetings in the Leading your team and running effective meetings course?: The Leading your team and running effective meetings course works on the preparation and structure of an effective meeting, as well as the roles and responsibilities of each of the stakeholders. It also covers how you lead: adapting your communication to different personalities and handling delicate situations with the right touch.
Does the Leading your team and running effective meetings course also cover leading the team day to day?: Yes, leading and mobilising your team day to day is one of the objectives of the Leading your team and running effective meetings course. It covers how to unite people around day-to-day priorities, spot weak signals and value what works.
Does the Leading your team and running effective meetings course cover bringing a team member back on track?: Yes. Handling difficult situations in the team and bringing people back on track with the right touch is among the skills targeted by the Leading your team and running effective meetings course. Bringing people back on track, when it is necessary, is worked on in practical scenarios.
Do managers leave with an action plan at the end of the Leading your team and running effective meetings course?: Yes, the Leading your team and running effective meetings course provides individual recommendations and an action plan, in addition to the individual tests and self-assessments. It also offers operational tools and field-focused support.