Overview
The training in intergenerational management brings your managers together for 2 days, face-to-face, to teach them to understand and to motivate generations X, Y and Z within the same team. We offer it in-company and on quotation, for your organisation.
Why choose the Succeeding at intergenerational management course?
The course starts from an observation: in a team where three generations coexist, the levers of motivation are not the same, any more than the sociological issues or the attitudes towards work and authority. This observation is about what plays out at work, not about stereotypes. Managing everyone in the same way amounts to ignoring these gaps, which the course teaches people, on the contrary, to understand in order to build a more harmonious and more productive team.
It takes a different angle. Rather than waiting for the team to adapt, the manager learns to spot the levers of engagement of each generation and to adjust their management style, so that the gap between the generations becomes cooperation. The detail of the approach, in four sequences, unfolds in the Curriculum tab.
Not only your managers
The course is aimed at managers, business owners and supervisory staff, but intergenerational management does not stop at the reporting line. It also welcomes tutors, apprenticeship supervisors and members of the Human Resources department, who support the arrival of the youngest people in the organisation. Training them alongside the managers gives your organisation a common reading of the generations, which each person then draws on in their role. This course forms part of the offering of Excelia Business School's Executive Education Centre.
Two days, named tools
The course takes place over 2 days, or 14 hours, face-to-face, and makes two practical tools available: the DISC model and the DESC method. Your managers thus leave with what they need to prepare a difficult conversation rather than with theory. Adapting your management style first requires placing your own among the main ways of managing: the article on the main management styles gives an overview.
The skills targeted
At the end of the course, your managers will be able to:
- Identify the issues of intergenerational management and the characteristics of generations X, Y and Z
- Activate the levers of engagement of each generation by adapting their management style
- Foster intergenerational cooperation, communicate effectively and prevent conflicts
We deal with conflicts from the angle of the gaps between generations. For conflicts in general, turn to the conflict resolution course.
Curriculum
The course takes place over 2 days, or 14 hours, face-to-face. It starts from the characteristics and levers of motivation of each generation in the workplace, and is delivered in-company, for your organisation.
How you learn
The pathway relies on three inputs:
- Practical tools, the DISC model and the DESC method
- Proven methods to prevent and resolve conflicts
- Work on your own managerial stance and on your limiting beliefs
Four sequences, from generations X, Y and Z to intergenerational cooperation
The first sequence opens with what characterises generations X, Y and Z at work, and the second begins work on your managerial stance. You then adapt your team management approach to the plurality of generations, before making the tools of intergenerational cooperation your own. Each sequence unfolds below.
Generations X, Y and Z at work
You will learn to identify the characteristics and levers of motivation specific to each generation in the workplace, while exploring the sociological issues and the attitudes towards work and authority.
This first sequence serves as the starting point for the rest of the pathway, since you need to have identified the characteristics and levers of motivation of each generation before adapting your management style.
Module titles
- The characteristics of generations X, Y and Z
- The levers of motivation specific to each generation
- The sociological issues of work
- The attitudes towards work and authority
Refine your managerial stance
We will help you to refine your managerial stance by eliminating limiting beliefs and by improving your communication skills for a more harmonious and productive team.
The work is about you as much as about the team: before adapting the way you manage, it is a matter of looking at the stance you adopt and the beliefs that hold it back.
Module titles
- The managerial stance
- Limiting beliefs
- Communication skills
Adapt your management to the plurality of generations
You will discover how to adapt your team management approach to the plurality of generations present.
Here, you adjust your management style starting from the levers of engagement of each generation, then you apply these adjustments to the team you manage.
Module titles
- The team management approach
- The levers of engagement of each generation
- The adaptation of your management style
The tools of intergenerational cooperation
We will provide you with practical tools (the DISC model and the DESC method); you will learn to prevent and resolve conflicts thanks to proven methods, while valuing the unique strengths of each generation within your team.
When a tension between generations arises in your team, you have named tools to deal with it, instead of improvising.
Module titles
- The DISC model
- The DESC method
- The prevention and resolution of conflicts
- Intergenerational cooperation
- The unique strengths of each generation
Funding
The Succeeding at intergenerational management course is delivered in-company, on quotation, for 2 days, or 14 hours, face-to-face.
How to fund it
Two funding routes are open to your organisation:
- The skills development plan, drawn on by your company
- An OPCO (skills operator), approached by your company
What your organisation gains from it
Trained together, your managers and your tutors share the same reading of the generations and have levers of engagement to activate for each profile. Tensions between generations are dealt with before they cost the team. For a pathway designed entirely around your organisation, Excelia Business School's tailor-made in-company training goes further.
At Excelia Executive Education, we offer personalised support to help every profile — company, employee, self-employed person or public sector employee — to make their training projects a reality by drawing on the most suitable funding schemes.
FAQ
What is intergenerational management?
Intergenerational management consists in adapting the way you manage to the coexistence of generations X, Y and Z in the same team. The Succeeding at intergenerational management course covers the characteristics and levers of motivation of each generation, the sociological issues and the attitudes towards work and authority.
What tools does the Succeeding at intergenerational management course put in the hands of managers?
The course makes practical tools available: the DISC model and the DESC method. It adds proven methods to prevent and resolve conflicts.
Is the Succeeding at intergenerational management course also aimed at tutors and HR teams?
Yes. It is aimed at managers, business owners and supervisory staff, but also at tutors, apprenticeship supervisors and members of the Human Resources department.
What profile do you need to take the Succeeding at intergenerational management course?
The course requires management experience and command of the French language. Its audience brings together managers, business owners and supervisory staff, as well as tutors, apprenticeship supervisors and members of the Human Resources department.
Does the Succeeding at intergenerational management course help to prevent conflicts between generations?
Yes. The course provides proven methods to prevent and resolve conflicts, while fostering intergenerational cooperation and effective communication.
Admissions
Target audience
- Managers, business owners, supervisory staff
- Tutors, apprenticeship supervisors, members of the Human Resources department
Prerequisites
- Command of the French language
- Management experience
